Privacy Policy

Effective Date: AUGUST 1, 2021

1. What is the personal information that we collect?
Depending on how you choose to interact with, we may collect personal information from you, for example your name, e-mail address, billing address, shipping address, phone number, credit card or bank account information, date of birth and other persistent identifiers that can be used to personally identify you. We may also collect other personal information regarding your interaction with, including usage information, the items that you browse, purchase, download, read, watch and otherwise access, and your geographic location.

2. Why do we collect personal information?
We collect your personal information in an effort to provide you with a superior customer experience and, as necessary, to administer our business. It allows us to provide you with easy access to our products and services, with a particular focus on the items and programs that may be of most interest to you.

3. How do we collect your personal information?

Depending on the Product used, we use Information to:

  • meet our contractual commitments to Users,
  • administer accounts and respond to requests,
  • maintain and improve the Products and to develop new Products,
  • provide information related to the Products, including changes to the Products,
  • provide information we think Users may find useful about our products and services or those of carefully selected third parties, provided you have indicated that you do not object to being contacted for these purposes,
  • customize content supplied based on use of the Products (e.g., study recommendations, supplemental content),
  • track, evaluate, and analyze individual and aggregate use of the Products and to share, publish, or otherwise publicize information, but not Personal Data, describing such use,
  • provide recommendations or advertising for products and services that may be of interest to Users,
  • prevent, investigate and deal with fraud, violation of intellectual property rights and other laws and unauthorized use of Products or accounts,
  • as otherwise reasonable and appropriate to the legitimate business needs of VitalSource related to the Products,
  • as otherwise described in this Privacy Policy, for example in the section describing how we share information, including Personal Data, with third parties.

4. How do we use your personal information?

If we share Information, including Personal Data, with third parties, we require the recipient to maintain appropriate levels of confidentiality, integrity, availability and data protection for such Personal Data, and we will never sell Information to any third party. We share information as follows:
With the Distributor, Infinitextbook shares User information related to use results from Users’ interaction with, results from assessments taken, user-generated content, and overall engagement with relevant Products, including interactive elements. Examples include:
An academic institution, or their affiliated store, licensing our e-commerce platform to provide you access to Products
An academic institution, or their affiliated store, licensing our Products to provide you access to content in your Learning Management System
A company licensing our Product(s) to provide you access to a course or training materials on our Product(s), either through a code you are given, or a direct integration with our Product(s)
Infinitextbook does not share Students Personal Data with publishers or Distributors, other than the Student’s own K-12 School.
With Content Owners in certain cases:
For instructors that get desk copies, samples, or free access to Content Owner’s Products we share your name, activity, and institution, in addition to the contact information that you specifically provide for purposes of sharing with Content Owners.
When we report sales to Content Owners, we include data identifying the institution or school associated with such sales.
When Users ask us to convey to Content Owners course and enrollment metrics so that they can provide you with pricing or other special terms.
For content identified as courseware, Content Owners, and not Infinitextbook, host the content that you are trying to access, we provide Content Owners the information required to provide you access to the Product(s) you have licensed, such as your name, email, and course id.
We share De-Identified Data of usage and user-generated data associated with Content Owner’s content.
With trusted third parties performing certain tasks on our behalf. For example, this may include but is not limited to service providers providing customer support, operation and administration of the Products, processing information that you provide to us, and other tasks related to the Products. We allow these third parties to access only the information needed to perform those services.
With other visitors to the Product or users of the Product, to the extent that Users submit content to publicly accessible portions of the Product, visitors and users may be able to view your content and Personal Data that identifies you as the author.
Legal Process and Protection of Infinitextbook and Others. We may share Information if required to do so by law or in a good faith belief that such disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order) or other lawful requests by public authorities, including to meet national security or law enforcement requirements; (b) enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of Infinitextbook, its agents and affiliates, its users and/or the public.
With affiliates of Infinitextbook, or with successors in the event of or in contemplation of a merger, acquisition, divestiture or reorganization, in whole or part, for use consistent with this Privacy Policy.
As otherwise described to Users at the point of collection, pursuant to User consent, or as otherwise permitted by law.

5. How do we protect personal information?

No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.

Some of our websites permit you to create a Infinitextbook account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.

6. Children’s privacy

Generally, our Products are for users 13 years of age or older, and users must be 13 or older to create an account for a Product. For Products offered to K-12 Schools, we either provide that Product without collecting, using, or disclosing “personal information” (as defined in the Children’s Online Privacy Act (“COPPA”), except as permitted by COPPA, or we obtain consent from the school or a parent or guardian. If we have reason to believe that any such personal information has been submitted to us by a child under 13 in the United States or a child under 16 in the EU without legally-valid consent, we will take reasonable steps to delete that information as soon as possible. We also comply with other age restrictions and requirements in accordance with applicable local laws.

Prior to a Student accessing the Product, the School must facilitate the Student’s access to Products.

We collect the Personal Data set forth in Section 2 from Students and use it to provide the Products to Students and as described further in this Privacy Policy.

The Products limit access to each Student’s account and the content thereon to the Student, the Student’s parents, and K-12 School personnel (depending on the choices and authorization made by the K-12 School’s administrator). The Products do not permit any Student’s account or the content and grades thereon to be viewed or accessed by the general public.

We keep Student Personal Data for no longer than necessary for the purposes for which it is processed. The length of time for which we retain Student Personal Data depends on the purposes for which we collected and use it, as authorized by the K-12 School.

7. Links to Other Websites

The Products may contain links or enable Users to link to third-party websites. These websites may have their own privacy, cookies and/or other policies, which you should check. We do not accept any responsibility or liability for their policies because we have no control over them.

8. Changes to this Policy
The information practices described in this Policy are current as of the effective date at the end of this document. Infinitextbook reserves the right to periodically update this Policy at its discretion. Notice of any revisions will be posted to this page and are effective once posted. If you are concerned about how your Information is used, bookmark this page and check back periodically.

9. Contact us

If you have any question of privacy policy, please see the contact page and feel free to contact us.